Benefits :

• To determine which types of training are required and define priorities
• To determine causes of poor performance
• To determine content and scope of training
• To determine desired training outcomes
• To identify promotion opportunities
• To gain management support
  

People Plus Approach :

• Tests: 
   A test means simply an exam that assesses knowledge or skill level.
   Testing the target group will give us a good idea of the knowledge gaps that exist.
• Questionnaire
• Interviews
• Review of performance appraisals